Although we strive to teach everyone how to ride successfully and safely, there are no guarantees that you will pass the course. Students unable to keep pace with the class or who pose a hazard to themselves or others may be dismissed (aka: counseled-out, dropped, etc.) from the class by the coach.
There will be no refunds, pro-rated or in full, should a student be dismissed by the coach.
Please understand that these courses have group learning format that limits the ability of the instructors to provide individual instructions to students. These courses are mentally and physically demanding, and weather conditions can increase the stress on students.
You may be entitled to take another class at a discount if you are counseled out. See our Terms & Conditions page for more detail.